Return Policy
At Custom Boxes Printing, we prioritize your satisfaction with every order you receive. If for any reason you are not completely happy with your purchase, our return policy is designed to make the process as smooth and easy as possible.
Please review the following guidelines for returns or refund.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact us: Email our support team at sales@customboxesprinting.co.uk with your order number and reason for return.
Please note:
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 48 hours of receiving your order so we can resolve the issue as quickly as possible.